Privacy Policy

This is the privacy policy (“Privacy Policy”) for information collected by Ayla HK Ltd. and for www.nurtureyourpet.com. The Site is operated by or on behalf of Ayla HK Ltd.

Our Privacy Policy explains:

● What information we collect and why we collect it.

● How we use that information.

● The choices we offer, including how to access and update or remove your information. We’ve tried to keep this Privacy Policy as simple as possible but if you have any questions, please feel free to contact us at ayla@netvigator.com.

Information that we collect

We collect information to provide better services to all those with whom we deal.

We collect information in the following ways:

● Information you give us: For example, information that you provide to us when contacting us for any inquiries. When you do, we may ask for personal information like your name, email address, telephone number, and other details.

● Information we get from your use of our Site: We may collect information about the parts of the Site that you use and how you use it.

This information includes:

1. Device information: We may collect device-specific information (like the model, operating system version, unique device identifiers etc).

2. Log information: When you use our Site, we may automatically collect and store certain information in server logs. This may include Details of how you used our Site; IP address; device event information, such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL; and/or cookies that may uniquely identify your browser.

3. Analytics: We use analytics services (including, but not limited to, Google Analytics) to help analyse how users use the Site. Analytics services use Cookies to collect information such as how often users visit the Site and we use the information to improve our Site and Services. The analytics services’ ability to use and share information collected by them is restricted by their terms of use and privacy policy, which you should refer to for more information about how these entities use this information.

4. Location information: We may collect and process information about your actual location and use various technologies to determine location, including IP address.

5. Cookies and Similar Technologies: We may use various technologies to collect and store information when you visit our Site, and this may include using cookies or similar technologies to identify your browser or device. You may set your browser to block all cookies, including cookies associated with this Site or to indicate when a cookie is being set by us.

How we use information that we collect

We use personal information to manage and operate our business, including exploring new Business opportunities, develop and maintain our contacts and mailing list. We do not sell any Personal Information or Data Collected from means of our Website.

When you contact us, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our business, such as letting you know about Latest Catalog, upcoming events or recent changes, etc to our business.

We use the information we collect from our Site to provide, maintain, protect and improve it and to protect our users. We may use information collected from cookies and other technologies to improve your user experience and the overall quality of our Site.

However, on request, we can delete any associated data with that person/entity. In case you want anything to be removed from our website, send us an email to ayla@netvigator.com

Our Legal basis for processing your Personal Information

If EU data protection law applies to our processing of your personal information, it is important that you know the lawful basis on which we process your personal information.

We rely on the following legal basis, under EU data protection law, to process your personal data:

● Where we have obtained your consent, for example to action a request from you or respond to your specific query or complaint. You can withdraw your consent at any time by contacting us, but we may still need to retain a record of your correspondence with us.

● Where it is necessary for the purposes of our legitimate interests to manage our existing Business and explore new business opportunities, including conducting legal and commercial due diligence.

● Any information we collect can be transferred to, and stored in, the US and other countries where the data protection laws may offer a lower standard of protection than in your country of residence. Where personal information is transferred outside the EEA, we will take all steps reasonably necessary to ensure that it is subject to appropriate safeguards and that it is treated securely and in accordance with this Privacy Policy.

We aim to maintain any information we hold and our Site in a manner that protects information from accidental or malicious destruction. To make any requests regarding your personal information, or if you have any questions or concerns regarding your personal information, you should contact us at ayla@netvigator.com.

Right to Object

You have the right to object (opt-out) of your personal information being used for purposes that are materially different to the purposes for which it was collected, as described in this Privacy Policy (including being disclosed to a third party). To exercise any of your rights, please contact us at ayla@netvigator.com

Information that we share

We do not sell your personal information. We share personal information with companies, organizations, and individuals outside of Ayla HK Ltd. in the following circumstances:

● For external processing: We provide personal information to our Email Marketing Software such as www.sendinblue.com or www.mailchimp.com or similar software etc. for sending Newsletters/Updates from our Company or CRM such as www.salesforce.com – where we upload the Customer data for keeping track of any contact for any Business opportunity.  

● For legal reasons: We may share personal information with companies, organizations or individuals outside Ayla HK Ltd. if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable governmental request; enforce applicable terms of service, including investigation of potential violations; detect, prevent or otherwise address fraud, security or technical issues; and/or protect against harm to the rights, property or safety of Ayla HK Ltd., our users or the public, as required or permitted by law.

If Ayla HK Ltd. is involved in a merger, acquisition or asset sale of Ayla HK Ltd., we will use reasonable endeavors to ensure the personal information we process continues to be subject to the same protections set out in this Privacy Policy.

Information Security

We work hard to protect our Site and any information that we hold from unauthorized access or unauthorized alteration, disclosure or destruction.

● We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

Our Privacy Policy applies to all of the services offered and businesses operated by Ayla HK Ltd. but excludes services and businesses that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not apply to services offered or businesses operated by other companies or individuals. Our Privacy Policy does not cover the information practices of other companies and organizations that advertise our services and that may use cookies, pixel tags, and other technologies. Changes Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if deemed necessary, we will provide a more prominent notice.

Linked Networks

Integrated Service Provider and Linked Networks. You can connect your existing account with certain third-party networks like Facebook or Google, for example (each a “Linked Network”). You can also elect to sign in or sign up to the NYP (Nurture Your Pet) Platform through a Linked Network. If you elect to sign up through or connect a Linked Network, we receive certain profile and account information about you from the Linked Network. These Linked Networks may also appear in your profile, so that people can find you on these Linked Networks. The specific information provided to us by Linked Networks is determined by you and these third parties, and may vary by network. In all cases, the permissions page for the Linked Network will describe the information being shared. You should consult their respective privacy policies for information about their practices. You may elect to use information from the Linked Network to populate your profile on the NYP (Nurture Your Pet) Platform and help you find and follow your contacts on the NYP (Nurture Your Pet) Platform. For information on your choices, including how to disconnect a Linked Network from your NYP (Nurture Your Pet) profile, you can contact us. You may also elect to connect and from use through third-party networks (“Integrated Service Provider”); if you do so, you will be allowing us to pass to and receive from the Integrated Service Provider your login information and other user data for payment purposes.

Linked Networks. You may connect or disconnect your Linked Networks, such as Facebook, Google etc. through the Account Settings tab in your profile settings, and you may access, amend and delete much of your profile information through your profile settings. Once you disconnect a Linked Network, we will not receive information from that Linked Network going forward unless you choose to reconnect it. You may also control whether the Linked Network is visible in your profile. Incase you are not able to do the above, please connect with us on info@nurtureyourpet.com we will help you to resolve it.

NYP (Nurture Your Pet) offers the capability to connect your account with other Linked Networks such as Facebook, Google etc

When you connect your account to a Linked Network, you’ll be shown the set of permissions that the connected account is granting Acess/Comment etc. You can manage connections to Linked Networks by visiting your Account Settings page.

You can choose to disconnect a Linked Network at any time. If you’ve chosen to display links to other networks on your profile page, disconnecting the network will remove the link immediately.If you disconnect your Linked Network from NYP (Nurture Your Pet) we’ll delete all of the raw data we’ve imported through that connection, unless required by law to keep it. Incase you are not able to do the above, please connect with us on info@nurtureyourpet.com we will help you to resolve it.

Contacting us

Please submit any questions, concerns or comments you have about this Privacy Policy or any requests concerning your personal information by email to ayla@netvigator.com, We will take the necessary action as soon as possible. For the purposes of EU data protection law, Ayla HK Ltd. is the data controller of your personal information. Our Registered address in HK is 301 Kam On Building, 176 Queens Road, Hong Kong.